Can I use my own app store accounts?
Yes, you can choose to use your Apple and Google developer store accounts or ours. If you use your own accounts, you'll need to keep up with the frequent contract update acknowledgements they send out and make sure they are always signed and ready to go.
Will I lose the history and comments on my current app?
In most cases, we can keep your app history and comments by deploying your new Rock Mobile app over the top of your current app.
Does the App Factory service include the cost to build my Rock Mobile app?
No. You may build your Rock Mobile app in-house or contract with Triumph to build it for you. The cost to build your app depends on the features you wish to include. Talk with our team for a quote.
Does this include Q&A support for building my own Rock Mobile app?
No. The App Factory service plan includes only the initial deploy of your Shell to the app stores and the ongoing updates to the Shell to include new features. There is no additional support provided to answer Rock Mobile app development questions.
Does this include ongoing app development costs?
No, although Triumph offers monthly app support and development retainers if you would like to work with our team to continue building out your Rock Mobile app.
If we publish our app under Triumph’s app store developer accounts, can we later move them over to our own developer accounts?
Yes, it will be possible to transfer the app to your developer accounts at a later date for a nominal fee to cover the time to process the move.
What if we're not ready for a shell update as soon as it comes out?
Don't worry. You will control the timing for each Shell update. Once you tell us you're ready, we'll complete the update and redeploy the Shell for you according to your preferred timeline.