Migration & Implementation

Work with the team that built Rock to evaluate your ministry needs and guide your data migration and Rock implementation.

Our Process

Moving from one platform to another is a lot like moving houses. Your data will need to be unpacked and your furniture rearranged to suit the new configuration. In fact, we compare the whole process to moving on several points, which can help you anticipate the next steps. The image below illustrates our approach.

Data Migration

We’ll recommend infrastructure sizing for your organization, set up your Rock install and migrate your data into Rock. Throughout the course of the implementation, we’ll convert your data into the correct locations and confirm that you can see what you need where you need it.

Implementation Discovery Meetings

We will meet with your ministry teams to understand their needs and help identify what is required for a Minimum Viable Product Rock implementation. We’ll take your input to scope a three-point estimate and project management strategy for the work that will be required in order to launch.

Implementation Retainer

The work to be completed before launch will be done inside a monthly implementation retainer with a fixed duration. During that time, we’ll work with your team to continue converting your data, building out your features and demonstrating the function.

Training

Before launch, we’ll train your internal team trainers on how to use the Rock features that have been built, so you’re ready to go before the cutover date.

Go-Live Week

During the final week of the implementation, we’ll follow a planned process to complete a final data conversion with fresh data and get your team set up for your first weekend on Rock.

Post Go-Live Support

After you launch, we’ll make sure you have the support you need for the inevitable “whitewater” time period that follows. It may seem overwhelming, but you can count on our team to help you navigate this short-term change. After a few weeks, we’ll consider your MVP implementation complete.

Optional Support Retainer

Upon completion of the implementation, you can partner with our team in a monthly support retainer to help you continue to implement your longer-term ministry processes and vision. Working with our team, you’ll tell us what tasks and projects you need help on, and the priority in which to get them done. Consider our team an extension of yours and allow us to help you with the strategy required to apply best practices to your unique requirements.

Let’s get to work

Ready to bring your Rock RMS ideas to life?

We’re here to help.

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